unfotunately nothing is in the spam folder... I also contacted you via email.It seems also that the resend license button doesn't work properly...I was thinking about a problem in my browser (Brave), and tried also with Chrome, but same result...The button reacts to the click event, but then nothing happens, no mail received...UPDATE: seems the website heard me... now I have received the email... took a while.sorry for the alarm...
well... I just purchared Beat Scholar (#10144) , but when clicking on the "Download" icon, a png file is transfered, instead of a dmg/pkg (I'm on MacOS Catalina) ... Did I do anything wrong or is it a bug?UPDDATE: I was able to get the pkg file downloading the trial version.
Sorry for your expeirience, can you please check your spam/trash folder in your email client and look for an email from us? It should contain both the license and download links.
unfotunately nothing is in the spam folder... I also contacted you via email. It seems also that the resend license button doesn't work properly... I was thinking about a problem in my browser (Brave), and tried also with Chrome, but same result... The button reacts to the click event, but then nothing happens, no mail received... UPDATE: seems the website heard me... now I have received the email... took a while. sorry for the alarm...
well... I just purchared Beat Scholar (#10144) , but when clicking on the "Download" icon, a png file is transfered, instead of a dmg/pkg (I'm on MacOS Catalina) ... Did I do anything wrong or is it a bug? UPDDATE: I was able to get the pkg file downloading the trial version.